Subscription Help

1. When you Register for the first time, you need to Fill a ‘Profile Verification Form’ with your valid details to enable yourself to buy subscription and access all our Facilities. 2. The details you need to enter are as follows:     - Your Full Name (exactly as on your Xth Std. Marksheet - no changes or short cuts allowed)     - Your Country of Residence     - If you reside in India, you need to verify your Mobile Number (you receive updates from us on the number provided).     - To Verify your Number, enter your 10 Digit Mobile Number and click on verify         -- You will receive a 4 Digit OTP, enter it in the field provided.         -- If you have not received the OTP, make sure that you have entered the correct Mobile Number or click on the resend OTP Link.         -- Once Your Mobile Number is Verified, the popup will close and you will be back on the Form.     - Your full Address, minimum 30 letters required for a complete address (Bungalow / Flat / building No., Locality, City, State and Pincode).     - You need to upload a clear Passport size Photo with plain background like you give in Neet exam .     - Enter your Date of Birth in DD/MM/YYYY format.     - Upload a proper clear photo of your 10th Marksheet. All the fields should be readable clearly     - Select your gender (Male, Female, Other)     - Select the batch in which you want to give Neet exam (2020 or 2021)     - In 2020 batch we teach both 11th and 12th portion in the same Session (Year).     - In 2021 batch, 11th Std. portion is taught in the 1st year and in second year both 11th and 12th are taught.     - Select the option in which your currently studying in (School, College, Repeater , Others)     - Mention your Latest institution’s name in which you have studied (School / College / Self Study) in Institution Name.     - Mention the name your Father, Mother or Guardian with whom ever your staying in Guardian’s Name.     - Mention the contact number of the above mentioned Guardian.     - Click on Submit. 3. After clicking Submit, a pop up must appear as. The popup means that your Verification under process! The Biomentors Team will verify your Profile and It may take up to 48 hours, so kindly have patience. You can purchase subscription after we verify your profile.

1. Subscription can be purchased only from the website and not from application. 2. Once Profile has been verified, Go to Menu (≡) in the website and click on the Subscription page link. 3. Select the number of months you want to buy a subscription for, select the option ‘Prime’ only if you want to buy it (it is not compulsory to buy prime) 4. Then click on purchase subscription . 5. It will move to a page were you will find 2 payment gateways CCAvenue and PayTM, click on any one payment gateway. 6. Both options have options to select pay through Credit card, Debit card (Atm Card), Paytm, Net banking, Multiple Wallets and UPI 7. Enter the details as required as per the option you have selected to do the payment 8. Once you have successfully completed the payment process, your Subscription will be activated immediately. In case of issues, contact the Support Team.

1. If you have paytm wallet enter your phone number there and click on proceed  2. Enter the otp that has been sent to your registered mobile number  3. You will get the balance amount in the paytm wallet click on pay and your subscription will be successful.

1. Select Credit Card / Debit Card 2. Enter the card number  3. Enter the 3 digit cvv number (you will find it on the back of the card). 4. Then you will receive an OTP on the number that you have registered with your bank, kindly enter it. 5. Click on the pay button  6. And the amount will be deducted from the bank and your payment will be successful. 7. In any case if you don’t receive an OTP kindly contact your bank for the issue.

1. Select the bank that you have your account 

2. It will redirect you to the webpage of the bank 

3. Enter the Username and Password there, provided to you by your bank.

4. Enter the OTP that you have received on your registered mobile number with the bank.

5. Once your OTP is verified, it will redirect you back to our website and your transaction will be done.

 

1. In Prime features you get      -Advanced analytics in which you get to know your Weak Topics, Projected NEET and AIIMS scores, Detailed per Test Analysis.     -Biomentorians Near You where you can see the near by students studying from Biomentors.     -You can give free On demand test for a single topic of your choice 3 times.     -Open group chatting, in which you will be able to chat with your fellow Biomentorians.     -While asking Doubt you are charged only 2 BM coins compared to regular subscription where it is 3 BM coins.     -You get to see the amount of time spent on the website in the Attendance feature.